Terms and Conditions
Welcome to Bandeja. These Terms and Conditions (“Terms”) govern your use of our website https://bandeja.co.uk (“Site”) and your purchases from our WooCommerce store. Please read them carefully before placing any orders.
By using our Site or making a purchase, you agree to be bound by these Terms. If you do not accept them, please do not use this website.
1. Company Information
Bandeja
Email: info@bandeja.co.uk
Website: https://bandeja.co.uk
2. Eligibility
To purchase from our store, you must be at least 18 years old and capable of entering into a legally binding contract.
3. Products & Descriptions
We take all reasonable care to ensure product descriptions, images, prices, and availability are accurate. However, errors may occur, and we reserve the right to correct any information at any time without notice.
4. Ordering Process
Once you place an order, you will receive an order confirmation via email.
This confirmation does not constitute acceptance of your order.
A contract is formed when we dispatch the product(s) to you.
We reserve the right to cancel or refuse an order at our discretion (e.g. if a product is out of stock or an error in pricing occurs).
5. Pricing & Payment
All prices are listed in GBP (£) and include VAT where applicable.
Delivery charges are calculated and shown at checkout.
Payments are securely processed via trusted third-party payment gateways (e.g. Stripe, PayPal).
You must ensure the payment method used is valid and authorised.
6. Shipping & Delivery
We aim to dispatch orders within [X] business days.
Estimated delivery times are provided at checkout.
We are not liable for delays caused by courier services or unforeseen circumstances.
Risk passes to you upon delivery.
7. Returns & Refunds
a) Consumer Rights (UK)
You have the right to cancel your order within 14 days of receiving it (Distance Selling Regulations).
To qualify:
Items must be unused and in original packaging.
You must notify us in writing at info@bandeja.co.uk.
You will be responsible for return shipping costs unless the product is faulty.
b) Faulty or Damaged Items
If a product is faulty or damaged, contact us within 7 days of receipt with photo evidence.
We will offer a replacement, refund, or repair.
8. Limitation of Liability
We are not liable for:
Any indirect, special, or consequential losses.
Losses not caused by our breach.
Any business losses (e.g. lost data, revenue, or profit).
Our total liability shall not exceed the total price of your order.
9. Intellectual Property
All content on this website (text, images, logos, etc.) is the property of Bandeja or its licensors. You may not reproduce, distribute, or use it without prior written consent.
10. User Conduct
You agree not to:
Misuse the site or introduce harmful technology (e.g. viruses, trojans).
Attempt unauthorised access to our systems or data.
Breach any applicable laws using our service.
11. Privacy
We are committed to protecting your data. Please see our Privacy Policy and Cookie Policy for full details on how we use and store your information.
12. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
13. Changes to These Terms
We reserve the right to amend these Terms at any time. Updates will be posted on this page, and continued use of the Site constitutes acceptance.
14. Contact Us
If you have any questions about these Terms, please contact us:
📧 Email: info@bandeja.co.uk
🌐 Website: https://bandeja.co.uk
